Distributed Applications

Distributed Applications in System Center Operations Manager (SCOM)

Distributed Applications are an important feature within SCOM, and according to TechNet, they are defined as follows: ‘A Distributed Application in Operations Manager is an application that is comprised of multiple objects. These objects may be defined by different management packs and may be managed on the same agent or on different agents. The purpose of the distributed application is to provide an overall health for an application that is comprised of different objects.’ However, there are a lot of challenges in getting a smooth experience for Distributed Applications and getting the information that you need when displaying them within SCOM itself. You can become stuck in this laborious task when you quickly need to show the actual current health state of a business service before it has a severe impact to the company.

Common Distributed Application Scenarios

  • Creating Distributed Applications

Distributed applications are a large and time consuming process within SCOM. It takes a lot of time and effort to create them. The Live Maps’ Authoring Console helps you to quickly setup and maintain DAs, eliminating the need to manage them separately in SCOM. This helps you to reduce workload by up to 75% per service map and automatically generate service level tracking and alert notifications.

  • DA Health-Roll Up

Distributed Applications such as Active Directory can contain hundreds or thousands of objects in them. There is a health roll-up so that if one object turns red, then the health of the overall DA turns to red. This can be a signal that the application is not working, but in many cases due to fail-over and redundancy, users can still access the application and the service is still up. Live Maps is able to split out a Distributed Application to show the health of the overall business service irrespective of the DA Health Roll Up.

  • Maintaining Distributed Applications

Distributed Applications can take a lot of maintenance in a dynamic environment. As new servers or databases are added then a DA might need to updated to on a weekly or monthly basis taking quite a few hours. Live Maps using dynamic inclusion/exclusion rules to constantly monitor and update the Business Service which are stored as DA’s saving you hours of maintenance work each month

  • Synchronization of DAs to Service Manager

If you want to take the information and the services that you have built and modeled into System Center Service Manager (SCSM), it can be quite a manual task and end up resulting in the services being flagged as red and not up to date. Live Maps integrates with SCSM, automatically synchronizing service dependencies into the CMDB. No matter the view into the service a team requires, Live Maps provides the perspective and paths the resolution required to solve the underlying cause without wading through consoles.

 

Our Solution

Service-oriented Monitoring and Advanced Dashboards for SCOM and OMS

Live Maps business service model creates Distributed Applications which groups the components into End-User/Application/Infrastructure layers. Live Maps inclusion/exclusion rules is that the Business Services keep themselves up-to-date. Meaning you only have to define your Business Services one time and sit back safe in the knowledge that your service components and relationships are always showing the real status.

With the dependency information between IT Services and IT Configuration Items, Live Maps can help support several ITIL processes. Like in the case of an ‘Incident’ or ‘Problem’, it is very easy to determine the affected IT Services; and in case of a ‘Change’ it is not hard to determine the business impact. Because Live Maps can integrate with multiple ITSM solutions like ServiceNow, BMC Remedy and System Center Service Manager. it is also not hard to integrate this knowledge in your current IT management processes.

  • “We tried other competitors before Live Maps, but they didn’t save us any time and we were not able to build business services. With Live Maps we do not have to spend countless hours investigating where a problem is.”

    IT Administrator
    Northumbria University
  • “Five minutes after I installed the license, I created the first service and asked myself how I survived without it the last 2 years. The SLA widget for the SCOM dashboards provides a great overview with fewer click-throughs needed.”

    Christopher Maresch
    Senior System Engineer - Austria Card

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