18 May 2016 whitepapers Matthew Carr 1 min read
Learn in five steps how to mature your IT operations and let IT become a true business partner.
The average organization has at least five IT monitoring tools that perform specific yet different tasks and produce their own siloed data. The problem is that there is still no holistic view of all this dispersed data in a context that the business understands.
Every organization, no matter which industry they operate in, is a technology company. Every organization uses IT to provide business services, which means that practically the whole business runs on technology. In order to continue providing services, optimizing service delivery and remaining ahead of competitors in the game, organizations need to realize that they have to keep up with the digital transformation.
With increasing demands while budgets are being cut down, the pressure is on IT to deliver. For this to happen, IT needs to step away from its traditional role of simply being firefighting performance issues and start delivering value to the business from a strategic perspective that aligns with the business needs. In other words, if IT wants to deliver, it needs to become a business partner.