Savision has been helping organizations gain visibility into their IT Operational data for over a decade. Savision Live Maps unlocks valuable information stored in SCOM, and helps organizations solve problems by putting the issue clearly in front of you on clean and personalized dashboards anywhere, on any device.
But what about IT Operational data that is not stored in SCOM? Most large organizations rely on many other systems beyond SCOM, such as SolarWinds, VMware, and ServiceNow. How can an organization leverage investments already made into existing systems, while also gaining organization-wide visibility into IT Ops?
Let’s start by looking at what Savision Live Maps can already provide for organizations using SCOM. The screenshot below is the Service Map dashboard from Savision Live Maps for a critical business service named ‘Order Entry’. This dashboard is automatically created, and gives IT and service owners a comprehensive overview of a business service. Users can see unhealthy components, active alerts, and SLA compliance.
This is great for SCOM-centric data, but what if there are critical components of a business service that are not being managed by SCOM? Thankfully, Savision has a solution for this problem.
Enter Savision iQ. Savision iQ brings your complex IT systems into focus by providing a smart layer on top of your existing IT management systems. No matter the number, source, or type, iQ centralizes, unifies, and ranks all your IT data, providing you with enterprise-wide, search-based access from a single pane of glass.
Savision iQ has a native integration for SCOM. After providing just the SCOM management server, and user credentials, Savision iQ catalogues the entire SCOM environment. The screenshot below shows Savision iQ, where we’ve searched for ‘order entry’. The results show the very same Order Entry service that we saw above in Savision Live Maps.
Savision iQ provides visibility into all of the data that was used in Savision Live Maps to create the ‘Order Entry’ business service. When a user looks at the details of the ‘Order Entry’ service, the same End User, Application, and Infrastructure perspectives are available, as well as all monitored components. However, in the screenshot below you’ll also see a Security Compliance perspective. This is a good example of how Savision iQ can complement the investment already made in Savision Live Maps. The data behind the Security Compliance perspective is coming from a system other than SCOM. This could also be network monitoring data from SolarWinds, virtualization details from VMware, or even resources provisioned and running in Amazon Web Services.
The best part of this integration is that it is entirely dynamic. As the definition of the Order Entry business service changes in SCOM and Savision Live Maps, Savision iQ will automatically reflect those changes without any user intervention. This truly gives you a seamless integration to take advantage of the investment already made in SCOM and Savision Live Maps, while enabling organizations to layer different types of data on top of that service.
In addition to the heat map view shown above, Savision iQ is also able to visualize the hierarchy of your groups, and business services. The following screenshot shows the complete Order Entry service as a hierarchical diagram. By clicking the ‘Locate Critical Issues’ button, the diagram will auto-expand to highlight the problematic components.
From this diagram, users can click the problematic component to navigate directly to a page highlighting critical details about that component, such as current state, time in current state, current and historical uptime, as well as all active alerts. Users can even resolve alerts directly from Savision iQ, or with a single click, navigate back to the source system in the context of that item to take further action.
If you have already invested in SCOM and Savision Live Maps, but are looking for additional data sources for a complete IT Ops picture, we believe it’s in your best interest to take a look at how Savision iQ can deliver a single pane of glass for your IT department.