9 February 2016 blogs Matthew Carr 3min read
The IT Maturity model as a concept, has been around for many years. Despite this, due to constant technological progress and increasing complexity in IT environments, the majority of organizations remain relatively immature in terms of keeping up with technology and matching it with people and processes. We have published several blog posts in the past around this topic. Microsoft MVP Kerrie Meyler wrote on ‘Judging Your IT Organization’s Maturity‘ and how you can ‘Move from an uncontrolled environment‘.
To keep up with this blog series, Savision has come up with an IT Maturity Self-Assessment tool that is focused on Infrastructure and Application Performance Monitoring (APM). You can take the Self-assessment tool if you would like to know where your company stands in its IT maturity and alternatively, you can read more on APM on our previous blog ‘APM or ITOA?‘. Our assessment is based on a simple survey that consist of just 14 questions that will take only 5 minutes to complete and enlighten you on the current state of the maturity of your IT environment. The Self-Assessment tool is based on the chart below, which describes the 5 levels of IT Maturity that Savision has applied to a monitoring context.
These levels are based upon some generally-available IT maturity models in the market, which we have connected to ITILv3 best practices, and of course, based upon 3 parameters: Technology, People and Processes. As we mentioned in our previous blogs, every organization needs to understand its own IT maturity and benchmark against others in their relevant industry. Only by understanding your current position you can create a plan to raise that maturity level, to become more service centric, and to achieve the ultimate goal of becoming a genuine business partner.
So if you are wondering how mature your IT monitoring practice is then please take the test here and we will issue your results via email, so make sure you fill in your correct contact details.
About Matthew Carr
Savision’s Business Intelligence Manager
Matthew is a Business Intelligence Manager at Savision. After having spent over 6 years at Cisco as an Accountant & Revenue Specialist, and 3 years at Clever Communications & Belkin as a Finance Manager, Matthew entered the software community in January 2011 when he joined Savision. Here, he is responsible for growing the Savision reach through tech and commercial partnerships. Matthew is a graduate from the University of Manchester and is also a chartered accountant.