Live Maps Mobile allows you to monitor your System Center environment while on the go. You can check on the health status of custom dashboards and Live Maps Services. You can also receive push notifications on your mobile device. Live Maps Mobile work on iOS and Android.
This article will explain some key concepts to understand how Live Maps Mobile works and how to set it up. Just like just about all other applications there are several ways to do the same thing. The way to set it up will depend on your companies security policies. However knowing the different parts and what role they play is crucial to understand what is necessary in order to get operations to work.
There are some key parts to the Live Maps Mobile setup.
1) Live Maps Portal – The Live Maps portal has a couple different purposes. The Live Maps Portal acts as a gateway from the mobile app and the Operations Manager. This allows the app to view current health states of the live maps dashboards and alerts. It also registers the app within SCOM so that we can send out notifications and keep track of what dashboards you wish to see the health state. Because of all that it does, it is a requirement to have installed. Now where you install it depends on your local security policies. But there are a couple considerations on the location.
2) Live Maps Mobile Notification Service – The Live Maps Mobile Notification service only has one purpose. Deliver notification to mobile apps that have subscribed and have notifications turned on. It does this by communicating to SCOM, then sending a notification to an AWS server that will send the notification to the mobile device.
3) Live Maps app – Android or iOS. – Simply the mobile app installed on the individuals device. Allows a user to select which dashboards they would like to have notfications and see the current state of a dashboard. At this time it doesn’t allow you to view the dashboard, only see the health state of the dashboard.
As I indicated there are several different ways this can be setup. This article will discuss the 2 most common.
Scenario 1 – Portal in the DMZ.
In this case, both the Live Maps Portal and Live Maps notification service are installed on the same workstation PC located in a DMZ.
On that DMZ workstation, follow these instructions for installation.
Scenario 2 – Portal installed on SCOM server
In this case Portal is installed on an internal server. Most likely it is a Mgmt server, but it doesn’t need to be. Here you can install Live Maps Portal normally.