IT Infrastructure and Operations teams can become more proactive by using a monitoring system like Microsoft System Center Operations Manager (SCOM). However, being able to run and maintain a successful IT department that adds value to the business, remains challenging for most companies, even when they are using SCOM. In order to proceed to the next phase and ideally reach the highest level in IT Monitoring Maturity, IT Infrastructure and Operations teams need to be able to see the high volumes of their complex technical SCOM data in a business context.
Savision can help before, during and after your IT Monitoring Maturity journey, allowing your company to become a true Business Partner. We offer an easy way to understand how services – not just application components – affect the business.
First, let’s dive into the different levels of IT Monitoring Maturity.