“We are only 5 people in the whole IT department delivering these 53 services plus all end-user equipment for around 250 users – everything is on-premise (11 physical servers and a total of 65 VMs on top). SCOM was a real pain – every hick-up delivered a long list of warnings and errors, and we needed to glue the list together to get an insight about the underlying cause, which services were affected and how to correct that as soon as possible. With Savision Live Maps, the service check each morning takes no more than a couple of minutes, or emptying the first cup of coffee. If something goes wrong, it’s a breeze to drill-down, find the root cause and use SCOM’s internal database to get it fixed.”