CIOs must have real-time operational intelligence of their IT environment. Minutes of downtime or degradation can often mean tens of thousands of dollars in lost business. Seeing the health changes in your IT environment allows not only the CIO but also his or her team to immediately prioritize, respond, and resolve an incident and work toward total problem resolution. By combining the best capabilities of System Center Operations Manager 2007 with Live Maps and other accelerators, CIOs are able to achieve the real-time operational intelligence required to proactively run the business of IT.
Real-time Geographical Reporting
With Live Maps, any IT environment can be depicted atop a geographical map. The health of each site's health is depicted with a red, yellow, green icon. As the health of an environment changes in real-time, so does the health indicator. Any problem, including site-to-site network connectivity, can be illustrated on a map giving the CIO a complete, contextual geographical view of his or her environment.
Heterogeneous, Disparate SLA Reporting
IT environments are diverse and have many components that are often not physically situated near each other. This problem is only compounded by the introduction of new clouds, private cloud infrastructure, SaaS and third-party services. Understanding the end-to-end real-time health of an IT service can only be achieved using Live Maps.
Service Level Tracking and Reporting
Using Microsoft's Service Level Dashboard Accelerator in concert with Live Maps' easy-to-define application models, Service Level Dashboarding has never been easier. This real-time service level dashboard can be easily linked from a Live Maps view or deployed on a Microsoft Sharepoint site. This dashboard ensures that the IT department is always on top of its Operating Level and Service Level Agreement performance.
Complete Impact Analysis + Problem Management
Live Maps with Vital Signs combined creates unparalleled visibility CIOs are able to ensure that problems that are plaguing a certain application or service are found and resolved in minutes instead of days or weeks. Vital Signs' dashboards provide a detailed view into the why that is often missing when a CIO or IT director is trying to discern the root cause of a problem.