Customers

Application owners and business owners have a better understanding of what is happening in the environment and also are able to attend to issues pro-actively – before there is an impact to the business service.

With Live Maps, we can start troubleshooting the root cause of an outage, not the symptom of the outage itself. In fact, we can often address the root cause before the effect is even reported. Previously, we would respond and begin trouble shooting at the effect.